Shipping policy

Processing Time
    •    Orders are typically processed within 1–2 business days after purchase.
    •    You will receive a confirmation email once your order has been processed and is on its way.

Shipping Timeframe
    •    Standard shipping takes 5–8 business days after your order has been processed.
    •    Business days do not include weekends or holidays.

Order Tracking
    •    Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.

Shipping Locations
    •    At this time, we ship merchandise within the United States only.

Delays
    •    While we do our best to ensure timely delivery, shipping times may be affected by factors outside of our control (e.g., carrier delays, weather events, holidays). We appreciate your patience.

Questions?
If you have any questions about your order or need help with tracking, please reach out to our customer service team at merch@hatcreekburgers.com